736599 - Firefox Crash Reporter Needs UX Polish

Status: RESOLVED FIXED

(Firefox for Android Graveyard :: General, defect)

Comment 1

[Matt Brubeck (:mbrubeck)]

Attachment: screenshot of current UI

Comment 2

[Patryk Adamczyk [:patryk] UX]

Attachment: Can you use the background from the start page. The check boxes should be on the other side and then have 2 buttons nested near the button.

Comment 3

[Patryk Adamczyk [:patryk] UX]

We can also simplify the button labels... change "restart nightly" to just "restart"

Comment 4

[Robert Kaiser]

The checkbox for including the page address defaults to on on desktop, I wonder if we want to do that as well. Also, is it really needed to always be shown to everyone?

And as they tend to be quite helpful to us when trying to analyze crashes, I keep wondering if there's a sane way to include email and/or comment fields on mobile as well, possibly at least for tablets. I know that typing is not that easy on those devices, but maybe we can do something intelligent there UI-wise for those who actually *want* to give us some details (thinking of testers in the community, for example)?

For reference, the current desktop crash reporter UI is included in the slide at http://kairo.mozdev.org/slides/fosdem2012/#crashkill

Comment 5

[Kevin Brosnan [Ex-Mozilla]]

Kairo that is a carryover from the XUL version of Firefox mobile. I recall something about the crash reporter and e10s making reporting pages not very useful. Now that we are back on a single process it makes sense to bring this in line with desktop.

Comment 6

[Gian-Carlo Pascutto [:gcp]]

Some very recent UX/theming changes made the checkboxes in the crash reporter GUI essentially invisible on my Galaxy Tablet.

Comment 7

[Robert Kaiser]

(In reply to Gian-Carlo Pascutto (:gcp) from comment #6)
> Some very recent UX/theming changes made the checkboxes in the crash
> reporter GUI essentially invisible on my Galaxy Tablet.

Is that on XUL builds or on native? I think this bug is only about native.

In general, are there any plans to go forward with this?

Comment 8

[Gian-Carlo Pascutto [:gcp]]

It's on native. I'm signaling it because it went from "not looking pretty" to "serious usability problem".

Comment 9

[Matt Brubeck (:mbrubeck)]

I'm not actively working on this. Unassigning in case someone else wants to take it before me.

Comment 10

[Ian Barlow (:ibarlow)]

GCP could you please post a screenshot of this?

Comment 11

[Gian-Carlo Pascutto [:gcp]]

Attachment: Current UI

Everybody's favorite color scheme: grey on grey!

Comment 12

[Ian Barlow (:ibarlow)]

Gross.

Ok, I'll try and whip something up that hits this and bug 703564 at the same time. When do we need designs if we want this for 19?

Comment 13

[Robert Kaiser]

On my tablet, the buttons are now OK, but the rest of the text is bad, see bug 836356

Comment 14

[Aaron Train [:aaronmt]]

This is fixed now.